The conflicts in the company. An obstacle to efficacy, efficiency and productivity?
Traditionally, in the managerial area, the costs linked to a conflict have limited themselves to the economic final cost of his resolution (be for judicial route or for other formal routes stipulated legally). Now then, the conflicts that come to these instances are only a minim it departs from the totality of existing inside the organizations. The conflicts belong inherent in the persons. The conflicts, for its alone, are not a problem. Though, it’s not resolution can manage to be in terms of efficacy, efficiency and productivity.
Yolanda Tarango, mediating professional in organizations, specialized in the resolution of conflicts in association equipment’s in transition, will lead this session and will facilitate, between others, tools to quantify economically the impact of the conflicts (demonstrated or not) of your organization.